FAQ’s
What services do you offer?
We offer a full range of preventative, restorative, and cosmetic dental services. For preventative and restorative care, we offer routine checkups and everything in between. For cosmetic care, we’ll help you design your smile with whitening and veneers. Read more about our services.
Where do I fill out my new patient paperwork?
We will email you all the forms that you will need to get ready for your first visit. We ask that you bring your dental insurance card, your photo id, and a list of your current medications to your appointment.
Do you see patients with special needs?
Many of our patients have special needs of all sorts. Our doctors are well versed in a wide array of special needs and are dedicated to ensuring all people receive the care they deserve in a compassionate manner. Feel free to call our admin team who have specific questions for new patients with special needs in order to ensure we provide excellent care.
Do you do pediatric dentistry?
Certainly, we welcome children at our office! We love working with children to make them have a positive and rewarding dental experience. We recommend children have a dental visit at 12 months of age to screen for problems and help develop healthy habits for nutrition, oral hygiene, pacifiers, etc.
What if I need something not listed?
If the specific service you need isn’t listed, call us at (573) 392–5213. Chances are we do it, or if not we’ll refer you to a trusted partner. Our experienced dentists offer a full range of preventative, restorative, and cosmetic care.
How do I reschedule or cancel my appointment?
Call us at (573) 392–5213 if you need to cancel or reschedule your appointment — just make sure to do so more than two business days before your reserved appointment time. If you cancel or reschedule less than two business days in advance, you will be charged a fee of $50. This is because our appointments are in very high demand and we’ve reserved that time specifically for your care.
How long do new patient appointments take?
We schedule our appointments with enough time to give you thorough care while also making sure you’re completely comfortable and safe. A first check-up appointment generally takes about one and a half hours for new patients.
I’m nervous about the dentist—is there anything you can do to make me more comfortable?
We love to help patients feel comfortable and relaxed. Our approach is to ask specific questions and listen to each patient. Some people prefer to listen to their favorite music on headphones or snuggle up in a blanket. Other people utilize nitrous oxide or a pill medication to help them feel relaxed. Not matter what works for you, be rest assured that we are here for you!
Do you take dental insurance?
Absolutely. We partner with major insurers to get you great care at amazing prices. We accept most insurances and we’re in network with Delta Dental Premier. We are not a provider for HMO plans or MO HealthNet at this time.
What if I don’t have dental insurance?
We offer a Dental Savings Plan to our patients that do not have Dental Insurance. We also accept CareCredit.
How do I pay my bill?
You can pay online, or we also accept payments by phone, mail, or in the office at the time of service.
What if I have more questions about insurance?
We know insurance can be tricky, and we’re here to help. If you have any questions about your coverage or available benefits, give us a call at (573) 392–5213 and we’ll talk you through it.
What is the office like?
Our office is modern, light-filled — with great views of Eldon — and utilizes the latest technology and equipment to ensure you have a comfortable and safe visit! You can view our office tour to see pictures and learn more about what the space is like.
Where are you located?
Our office is located at 202 N. Maple St., Eldon MO 65026, by Citizens Bank. View a map.
We are open Monday to Thursday, 8:00 am to 5:00 pm.
Is your office accessible by wheelchair?
Yes, our building includes accessible parking spaces and clearance for a wheelchair in our walkways. Let us know if you need any special accommodations before your visit and we’re happy to help.
Payment Options
Thank you for choosing our office for your dental needs. We realize that every person’s financial situation is different. For this reason, we have worked hard to provide a variety of payment options to help you receive the dental care you need and deserve that allows you to enjoy a healthy, beautiful smile with respect to your budget. Dental treatment is an excellent investment in an individual’s medical and psychological care. We are always available to answer your questions or assist you in any way we can.
To maintain the practice operations and prevent potential misunderstanding, we ask patients to accept and adhere to the following financial arrangements regarding their dental treatment.
Payment Options:
- Full Payment: We accept cash, check, Mastercard, Visa, Discover and American Express
- Major Service-Two Payment Option: We offer a two-payment option for Crown, Bridge and Denture Treatment. We ask that you pay one-half of the fee at the time of your first appointment and the second half at the delivery date.
- Dental Insurance: We accept all dental insurances that have out-of-network coverage and file it for you as a courtesy. We have many patients who utilize their out-of-network insurance at our office with little to no co-pay difference. We are a provider for Delta Dental Premier. Co-payments and deductibles are due at the time of service.
- Dental Savings Plan: This is offered to our patients that do not have insurance. Save 10% and requires payment by cash/check/card at time of service. The Dental Savings Plan cannot be used with CareCredit transactions. Ask us for more details.
- Third Party Finance: By arrangement with CareCredit, we offer our patients, upon approval, an interest-free term loan (up to 24 months) with no down payment, no annual fee, and no prepayment penalty. CareCredit cannot be used if you have our Dental Savings Plan. If interested ask for an application.